Monica Wilson, Managing Director of ICE Bridge, LLC, has over twenty-five years of experience working with programs and companies that serve older adults. An experienced administrator, trainer, facilitator, and educator, Monica has a passion for older adults, technology and connecting people and processes. Monica has been developing E-learning courses and training since 2011. She previously developed and wrote much of the required curriculum for ALF Administrators in Florida and continues to provide the Assisted Living Core training required for Florida assisted living administrators. She has consulted with multiple states on assisted living policy, served as a subject matter expert for the development of state-wide and national credentialing exams, and since 2012, provides training and consulting services for senior living and assisted living organizations. Prior to founding ICE BRIDGE, Monica worked in the private, public and not for profit sectors in management roles for large senior living companies, as the Assistant Director of the Assisted Living Program for the Florida Department of Elder Affairs and as a multi-disciplinary treatment team and administrative supervisor for Nova Southeastern University’s Geriatric Institute. Monica holds a Master of Science in Gerontology.